Description

The course Agentic AI: Automated Workflows and Autonomous Agents for SMEs is an advanced course designed to walk companies through the evolution from traditional automation to the adoption of AI Agents capable of making operational decisions, under human control.

The course delves into the transition from linear workflows to autonomous agents, introducing the concept of the “virtual employee,” in which AI, RPA, and BPM work together to manage complex, high-impact processes. Participants will gain a clear understanding of the technical architecture of AI Agents and the logic and governance models required for safe, responsible and sustainable use.

Through structured workshops, the course guides the design of a real-world pilot project, from defining the goal to measuring the economics, and transitioning from prototype to production use. The goal is to provide concrete tools to evaluate, design, and govern AI Agents that generate measurable and scalable value over time.

Docenti

Edoardo Querci Della Rovere. Founder and CEO of Digital Automations, a company that transforms internal SME processes into a measurable competitive advantage with Artificial Intelligence. Its mission is to apply Intelligent Automation (RPA) solutions to Italian companies to unleash human potential and increase productivity, ensuring concrete ROI.

With over fifteen years of experience in business development and a strong background in robotics engineering (Bologna) and strategy (Oxford), he combines deep technical expertise with a pragmatic approach. Recognized Top Voice for AI on LinkedIn and Business Partner of Il Sole 24 Ore, he is an expert in applying advanced technologies to optimize enterprise business models.

Target audience

SME entrepreneurs and managers; innovation and digitization managers; IT and operations managers; project managers; professionals involved in process automation and adoption of advanced AI solutions.